Today’s high-pressure business world compels your organization to be more agile, improve operational efficiency, improve time to market, reduce cost, and meet its employees’and customers' needs for new applications and technologies more rapidly.

That’s why Acumen's approach to IT is evolving from managing IT equipment to managing IT services as a utility, but how do you bring together the people, processes, and systems that deliver more business-aligned IT? How do you manage multiple vendors across several geographies, while still focusing on what you do best? How do you allocate work for outsourcing and insourcing?

Acumen can help you inject more agility and flexibility into your business model by delivering IT outsourcing and insourcing services that encompass your software, infrastructure, data center/cloud services, customer and employee end-user support and contact center.

In today’s inter-connected global IT world, and with the rapid increase in services such as mobility, you quickly realize that no single partner can provide all the services across the geographies in which you plan to do business. We focus on the ability to integrate best-of-breed service providers and suppliers to deliver best IT services that can help meet your business requirements. In some cases we encourage insourcing some of the work where social and cultural influences, close control and intelectual property safeguarding is a must.

We cover the following areas:

  • Software Development: (Apps, web, Client Server, AI, Database, Big Data, Cloud Computing, Quad Computing, etc.)
  • Collaboration and Case tools: Such as SharePoint, Documentum, Social Media Tools, Video Conferencing, Automations and Alerts, etc.
  • Training needs: Talent Building and Manability
  • Cyber-security: Predictive and Real-time cyber defense, Mission Continuity, etc.
  • Monitoring and Performance Management: KPM, Automated Performance Monitoring, Triggers, Rules, Alerts...
  • Contract Management Benchmarking, Procurement, Supply Chain Management, Service Management, HR, and Reporting.